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Benefits of Working for the BPO Industry in the Philippines
BPO Industry

Benefits of Working for the BPO Industry in the Philippines

The business process outsourcing (BPO) industry has become very popular in the last few years. As the name suggests, it involves outsourcing third parties to handle specific parts of a business operation.

Companies in countries like the US or Canada typically look for BPO services in countries like the Philippines. It can be summed up as a win-win working model as companies can obtain quality services at cheaper rates, while the communities in BPO countries can benefit from employment opportunities.

BPO, also known as information technology-enabled services (ITES), is applicable to various sectors including animation, call centers, game development, and others. This means there is a wide range of options for you to get a job in the industry. This is especially true in tech-related areas like gaming and software development, which are well-paid positions anywhere in the world. 

Some other benefits of working for the BPO industry, especially in the Philippines, are as follows:

Job Security

The BPO industry is one of the fastest-growing in the Philippines and is expected to create more than 650,000 positions by 2022. Some subsectors of the BPO industry will always be a necessary element of a business such as call centers or medical transcription services—as witnessed during these trying times. What this means is that these companies aren’t going anywhere and you will have a job for the foreseeable future.

Financial Stability

The BPO industry offers some of the highest-paying jobs in the Philippines. For example, the average salary of a call center agent is approximately ₱20,000 per month, which is around $400. It can come up to ₱40,000 ($800) monthly in other fields like software development. This is a great salary compared to the average in the country which is ₱13,000 ($260) for those without a bachelor’s degree. 

Growth Opportunities

Most companies in the BPO industry in the Philippines offer opportunities for growth. Even if you just started as a call center agent, you can be promoted to managerial and supervisory positions. Many also offer their own training programs or financial support for when you want to learn a new skill. You will have the opportunity to grow with the company and be rewarded for your dedication. 

Multicultural Environment

Most of the BPO companies in the Philippines conduct business with clients from other continents like Europe or the Americas. This means you will have contact with people from all over the world. Additionally, you will be able to practice and improve on your second or third languages and sharpen your communication skills. This multicultural environment can also help develop adaptive skills, increase creativity, and be more understanding and respectful about other cultures. 

Better Benefits

The BPO industry in the Philippines has many great benefits that include paid holidays and vacations, life insurance, paid sick leave, free beverages, flexible schedule and dress code, the option to telecommute which many employees desire, professional training, and much more. 

Be Part of the BPO Industry in the Philippines

The BPO industry is a great option if you are in the Philippines. It doesn’t matter if you only have a high school diploma or a bachelor’s degree, you can start your career promptly and make your way to the top. Plus, the industry offers great salaries, a multicultural environment, growth opportunities, and great benefits. BPO is one of the fastest-growing industries in the country and it’s here to stay.


  • Arthur Meyster

    Artur Meyster is the CTO of Career Karma (YC W19), an online marketplace that matches career switchers with coding bootcamps. He is also the host of the Breaking Into Startups podcast, which features people with non-traditional backgrounds who broke into tech.

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