It is a fact that in today’s business world, offshore outsourcing is a trend now which is very possible for companies who want to develop their business or simply reduce their overhead.
As an entrepreneur, you would definitely want to reduce the costs of running your business without sacrificing the functionality of your business. By outsourcing your company or at least part of your business, you can indeed expand and reduce operating expenses.
You should also consider which country you should outsource your business in. People from different countries have different cultures and education. You have to choose which people, culture and educational standards that your company can benefit.
Philippines is a totally different story. Because this nation is considered Asia’s English-speaking countries who have the literacy rate of 94%, it is also considered to have a large population of IT professionals worldwide. With over three million college graduates joining the labor market each year, this country is indeed one of the best sources for talent.
Although Filipinos are Asian, it was influenced by the Americans for over 50 years and has developed a Western culture. Filipinos loves watching American television and therefore, people in the Philippines are fluent in American English and can communicate effectively with Americans and other English speaking countries.
Because Filipinos are fluent in American English, this country became the first choice of U.S. for outsourcing call center . If you are looking for call center services that are able to provide a support service quality to customers, the Philippines is certainly the country in search of call centers .
Another factor that the Philippines is chosen for call center job is not only that people here speaks fluent American English, but they are as friendly and helpful in nature.
These are the things you should consider when choosing a country to outsource your business or at least part of your business. You also have to consider people who live there and the culture they were raised with, so we know where to outsource your company projects.